YOU NEED HELP?

Contact our dedicated service team

Dear customer,
Do you need post-sale assistance, have questions about operation & handling, or need support at troubleshooting?
Then please contact team of service engineers and they will come back to you shortly.

Instrument┬┤s Service

If your instrument needs to be serviced or calibrated, please inquire an RMA number (Return Material Authorization) before sending it to us. A fax template to fill out is available for download below.

If you wish to inquire by e-mail, please contact our service orders department:
rma@grimm.durag.com

Please don┬┤t forget to include following information:

  • Full contact details
  • Serial number of your instrument
  • Reason for service inquiry (general service & calibration or specific reason)

CONTACT PERSON


Contact our service team by e-mail:

Or call +49 (0) 3493 514 07-73


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