YOU NEED HELP?
Contact our dedicated service team
Do you need post-sale assistance, have questions about operation & handling, or need support at troubleshooting?
Then please contact team of service engineers and they will come back to you shortly.
If your instrument needs to be serviced or calibrated, please inquire an RMA number (Return Material Authorization) before sending it to us. A fax template to fill out is available for download below.
If you wish to inquire by e-mail, please contact our service orders department:
Please don´t forget to include following information:
- Full contact details
- Serial number of your instrument
- Reason for service inquiry (general service & calibration or specific reason)
Contact our service team by e-mail:
GRIMM Service Team
Or call +49 (0) 3493 510 90 76