YOU NEED HELP?

Contact our dedicated service team

Dear customer,
Do you need post-sale assistance, have questions about operation & handling, or need support at troubleshooting?
Then please contact team of service engineers and they will come back to you shortly.

InstrumentĀ“s Service

If your instrument needs to be serviced or calibrated, please inquire an RMA number (Return Material Authorization) before sending it to us. A fax template to fill out is available for download below.

If you wish to inquire by e-mail, please contact our service orders department:
rma@grimm.durag.com

Please donĀ“t forget to include following information:

  • Full contact details
  • Serial number of your instrument
  • Reason for service inquiry (general service & calibration or specific reason)

CONTACT PERSON


Contact our service team by e-mail:

Or call +49 (0) 3493 510 90 76


Your contact options

Email

Contact

Sales

Sales